Aa 77 Privacy Policy – Malaysian Player Data Protection

Information We Collect

Aa 77 collects various types of personal information from our players during registration, platform use, and financial transactions. All information is collected lawfully and with your knowledge.

Information provided directly by you:

• Full name as shown on your Malaysian identity card or passport
• An active email address
• Malaysian mobile phone number
• Date of birth (for age verification)
• Your chosen username and password
• Payment account details — including e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) or bank account details for FPX
• Identity verification documents when requested (photo of Malaysian identity card or passport)

Information collected automatically during your use of the aa 77 platform:

• Your device's IP address
• Browser type and version
• Device type and model (smartphone, tablet, or laptop)
• Operating system (Android, iOS, Windows)
• Session data — pages visited, time spent, and actions taken within the platform
• Game and transaction history
• General geolocation information (state or city within Malaysia) based on IP address

Aa 77 does not collect information beyond what is necessary to operate the platform and provide services to you. Each category of data collected has a clear and legitimate purpose, as described in the sections below.

How We Use Your Data

Aa 77 uses the personal information collected solely for the purposes listed below. We do not use your data for any purpose not stated here without first obtaining your additional consent.

Aa 77 does not use your personal data to make automated decisions that significantly affect you without human oversight, except in the context of automated security controls designed to protect your account from unauthorised access.

Legal Basis for Data Processing

As a platform operating in Malaysia and serving Malaysian players, aa 77 processes personal data on valid legal grounds under the Personal Data Protection Act 2010 (PDPA) Malaysia. These grounds are:

• Consent: For data processing related to marketing and promotional communications, aa 77 relies on the consent you provided during registration or updated via your account settings. You may withdraw this consent at any time.
• Contract performance: For purposes such as payment processing, account verification, and the provision of gaming services, data processing is necessary to perform the contract between you and aa 77.
• Legitimate interests: aa 77 processes certain data based on our legitimate interests, including fraud detection, platform security, and service improvement — provided these interests do not override your fundamental rights.
• Legal compliance: Some data processing is necessary for aa 77 to meet applicable Malaysian legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.

If you would like to know more about the specific legal basis used for any particular processing activity, you may contact the aa 77 support team and we will provide a more detailed explanation.

Data Sharing with Third Parties

Aa 77 does not sell players' personal data under any circumstances. However, for platform operational purposes, we may share certain data with a limited set of third-party categories as follows:

• Game providers: Game session data required to run games from providers such as Evolution Gaming, Pragmatic Play, PG Soft, and Microgaming is shared only to the extent necessary to ensure the games function correctly.
• Payment providers: Information required to process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX is shared with the respective payment service providers.
• Technology service providers: Companies providing cloud infrastructure, cybersecurity, and analytics services to aa 77 may process personal data in the capacity of data processors under strict data protection agreements.
• Legal authorities: aa 77 will disclose personal information to Malaysian authorities where required by law, court order, or valid legal process.

All third parties working with aa 77 are required to uphold data protection standards at least equivalent to aa 77's own privacy policy, and are only permitted to process player data for purposes specifically stated in their service agreements with aa 77.

Aa 77 does not share players' personal data with third-party advertising companies, affiliate marketing networks, or any entity that would use such data for purposes unrelated to the operation of the aa 77 platform.

Cookies & Tracking Technologies

The aa77.life website uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how players interact with our platform. Below are the types of cookies we use:

• Strictly necessary cookies: These cookies are required for the aa 77 platform to function and cannot be disabled. They include login session cookies, security tokens, and cookies that store your language preference. Without these cookies, the platform cannot operate correctly.
• Functional cookies: These cookies store your preferences such as display settings, last played game, and other information that makes your experience smoother when you return to the aa 77 platform.
• Analytics cookies: aa 77 uses analytics cookies to understand how players interact with the platform — which pages are visited most often, where players encounter difficulties, and how we can improve the experience. This data is aggregated and does not identify any individual.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies will affect the functionality of the aa 77 platform and may prevent you from logging in or using certain services. For guidance on managing cookies in popular browsers such as Chrome or Safari, refer to the respective browser's help documentation.

Data Storage & Security

Aa 77 stores players' personal data on secure servers protected by comprehensive technical and organisational security measures. Below is an overview of the data protection measures we have in place:

• In-transit data encryption using TLS 1.3 protocol
• Encryption of data at rest for all sensitive information
• Role-based access control (RBAC) to ensure only authorised staff can access specific data
• 24/7 security monitoring by the aa 77 cybersecurity team
• Periodic security audits by independent third parties
• A comprehensive incident response plan to promptly address any data breaches

Data retention period: aa 77 retains your personal data for as long as your account remains active, and for an additional period following account closure as required by Malaysian law (typically between 5 and 7 years for financial records). Data that is no longer needed is securely deleted or anonymised in accordance with established procedures.

While aa 77 implements comprehensive security measures, no security system is completely infallible. In the unlikely event of a data breach affecting your information, aa 77 is committed to notifying you promptly and taking appropriate remedial action in accordance with Malaysian legal requirements.

Your Rights as an aa 77 Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as an aa 77 player have the following rights regarding the personal data we hold about you:

To exercise any of the rights above, contact the aa 77 team by email at support@aa77.life or via the platform's live chat. aa 77 will respond within 21 business days. For complex cases, this period may be extended to 60 days, with notice provided to you.

Children's Data

The aa 77 platform is intended solely for individuals aged 18 and above. aa 77 does not knowingly collect or process personal data from individuals under the age of 18.

If you believe a child has registered an account on aa 77 or has provided their personal information to our platform without parental or guardian consent, please contact the aa 77 support team immediately at support@aa77.life. We will take immediate action to investigate and, if confirmed, delete the relevant data and close any account found to involve an underage user.

Aa 77 uses an automated age verification system during registration and reserves the right to request additional age verification documents at any time if there is reason to doubt a user's actual age.

Privacy Policy Amendments

Aa 77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or changes in how we operate the platform.

For material changes, aa 77 will notify players via an in-platform notice or registered email at least 14 days before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version of aa 77's Privacy Policy.

Your continued use of the aa 77 platform after any policy amendment is published will be considered your acceptance of the revised terms. We encourage you to review this page periodically. If you disagree with any changes made, you have the right to close your account and request deletion of your data before the amendment takes effect.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to aa 77's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Dedicated Privacy Email: support@aa77.life (please state "Privacy Enquiry" in the subject line)
• Live Chat: Available 24/7 via the aa 77 platform — select the "Privacy & Data" category when starting a chat session

The aa 77 team will respond to privacy-related enquiries within 3 business days for general queries, and within 21 business days for formal data rights requests. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia in accordance with the procedures set out under PDPA 2010.

Aa 77 takes every privacy-related enquiry and complaint seriously. We are committed to resolving any concerns in a transparent, fair, and timely manner — because the trust of Malaysian players is at the heart of everything we do at aa 77.